New patient exam

A new patient exam is the first step for all patients joining Harley Private Dental. It allows us to understand your oral health, medical history, and any concerns you may have, so we can provide safe, appropriate, and personalised care.

What is a new patient exam?

A new patient exam is a comprehensive dental assessment designed to give a clear picture of your oral health. It provides the foundation for accurate diagnosis, appropriate treatment planning, and long-term care.

The exam is focused on understanding your needs, explaining findings clearly, and answering any questions before treatment is considered.

Many patients feel unsure before their first dental visit, especially if it has been some time since their last check-up. We take a calm, supportive approach and encourage you to ask questions at any point.

Why is a new patient exam required?

Every patient’s oral health is different. A new patient exam allows us to:

  • Assess current oral health and identify any concerns
  • Review your medical and dental history
  • Ensure any recommended treatment is appropriate and safe
  • Create a personalised care plan tailored to you

This approach supports clarity, informed decision-making, and predictable outcomes.

What does the new patient exam include?

A new patient exam typically includes:

  • A discussion about your concerns and goals
  • Review of your medical and dental history
  • Examination of teeth, gums, bite, and jaw
  • Oral cancer screening
  • Assessment of existing restorations
  • X-rays or digital scans if clinically required
  • Clear explanation of findings and recommendations

Time is taken to ensure everything is explained in straightforward, understandable terms.

What happens after the exam?

Following your new patient exam, we will:

  • Explain our findings clearly
  • Discuss any recommended treatment options
  • Outline priorities and next steps
  • Answer any questions you may have

No treatment is carried out without your understanding and agreement. If no treatment is needed, we’ll advise on appropriate routine care and review intervals.

Who needs a new patient exam?

A new patient exam is required if:

  • You are new to the clinic
  • You are booking routine or planned dental treatment
  • You are considering cosmetic, restorative, or long-term care

When is a new patient exam not required?

A new patient exam is not required for:

  • Direct access hygiene appointments
  • Emergency dental appointments

In these cases, care is focused on the specific issue or service requested. A full exam may be recommended later if ongoing treatment is needed.

We understand first appointments can feel daunting

Many patients feel unsure before their first dental visit, especially if it has been some time since their last check-up. We take a calm, supportive approach and encourage you to ask questions at any point.

Our focus is on listening, explaining, and making sure you feel comfortable and informed.

Is a new patient exam right for me?

If you’re joining the clinic for ongoing dental care or planning treatment, a new patient exam is the appropriate place to start. It allows us to provide care that’s tailored, safe, and aligned with your needs.

Personalised care starts here

A consultation gives us time to understand your needs, explain your options clearly, and plan care that’s right for you.

Spread the cost of your treatment

We offer finance options through Chrysalis Finance to help make treatment costs more manageable. This allows eligible patients to spread the cost of treatment over time with clear, structured repayments. Finance is available at a representative 14.9% APR, subject to status and approval.

How the finance calculator works

Our finance calculator provides an indicative example of how treatment costs may be spread into monthly payments based on a 14.9% APR. Simply enter the estimated treatment cost and select a repayment term to view a guide price. Figures shown are for illustration only. Final repayment amounts will be confirmed following consultation and finance approval.

Using the calculator does not commit you to treatment or finance. It is designed to help you understand your options clearly, without pressure. Full details, including repayment terms and eligibility, will always be explained before you proceed.

Frequently asked questions

Practical guidance to help you understand our care, treatments, and what to expect.

How long does a new patient exam take?

Appointment length may vary depending on individual needs, but sufficient time is allocated to carry out a thorough assessment and discussion.

Will I receive treatment during the exam?

The appointment is focused on assessment and planning. Any treatment required will be discussed and arranged separately unless urgent care is needed.

Do I need X-rays at my new patient exam?

X-rays are taken only if clinically necessary and will be discussed with you beforehand.

Can I book a hygiene appointment without a new patient exam?

Yes. Direct access hygiene appointments do not require a new patient exam.

Our wonderful team

Our team includes experienced general dentists and clinicians with specialist skills. Together we deliver a wide range of treatments under one roof.

Our other treatments

Browse all treatments

Cosmetic dentistry

Cosmetic dentistry focuses on improving the appearance of teeth while maintaining oral health and function. Treatments may include whitening, composite bonding, veneers, and aesthetic restorations designed to create natural-looking, balanced results.

General dentistry

General dentistry covers routine and preventative dental care, including examinations, hygiene appointments, fillings, crowns, and monitoring of oral health. The aim is to maintain healthy teeth and gums, identify issues early, and reduce the need for more complex treatment.